About us

Where we’ve been and where we’re going


Our History


Established in 1998 Crosstown Courier Service, has over a decade of experience meeting the “Scheduled” and “On Demand” records storage and delivery needs of businesses and professionals. Crosstown Courier Service is a fully insured, privately owned corporation, licensed by the Department of Transportation. Over the past 15 years, we have provided exemplary service to the Department of Veterans Affairs and many other industries and agencies. We look forward to providing the same dependable service to you, as well. 


Service Plan

Prompt Pick-Up and On-Time Delivery…Always!
As a result, we strive to have a driver to your door within 20 minutes and every order you place is guaranteed to be delivered on-time or it’s free!

Fair Prices with No Surprises!
We are interested in long term relationships based upon trust; as such our prices are among the most competitive in the industry.

Accommodating Staff and Friendly Professional Drivers!
After all, your courier service is a representative of your company.  


Our Promise to You

At Crosstown we understand that you do not just trust us with your package but that you are trusting us with the promise that you have made to your customer. Our goal is to fulfill all of your promises. In light of this fact, our strategy to achieve excellence in completing this goal is to ensure that:

  • We commit to paying our drivers fairly so that we can attract and maintain professional and responsible drivers. After all, it is these drivers who your customers will be seeing and interacting with on a daily basis.

  • We use the latest tracking technology to properly manage and prevent service problems before they occur. However, if problems should arise we will commit all of our available resources to resolve the matter.

  • When you or your customers call Crosstown Courier Service they will have a live person pick up the phone who has direct knowledge of our customer base and can directly dispatch our drivers to take care of your important delivery and or informational needs.

  • We at Crosstown are committed to integrity and clarity in our business dealings with our customers.

  • We are committed to offering clear, easy to understand invoices and pricing systems that ensure that you know exactly what you are paying for. Also, should you have a problem, because you can see it, it can be taken care of immediately.

  • We at Crosstown are committed to providing more delivery options at more competitive rates in a larger area than our competition. This puts more current and prospective customers at your fingertips adding range and margin to give you a corresponding competitive edge in your arena of business